Legal
Terms of service
The agreement between you and FundFlow about using the service.
Last updated 9 August 2026
These are the operator’s own terms for the FundFlow service, written in plain language. They have not yet been reviewed by external counsel, and we will say so here until they have. If you need a signed data-processing agreement or a negotiated contract, write to support@fund-flow.nl.
1.Who you are contracting with
FundFlow is registered in the Netherlands under Chamber of Commerce number 42079131, at Menno van Coehoornsingel 21, 2967EC Langerak. In these terms, “we” and “us” mean FundFlow and “you” means the organisation whose account uses the service.
2.What the service is
FundFlow is software for administering investment funds: recording balances, transactions, participants and series, computing net asset value and fees, and producing investor reports. It is a tool. It does not provide financial, tax, accounting, audit or legal advice, it does not hold client money or assets, and it does not constitute a regulatory permission of any kind. You remain responsible for your fund’s administration, its filings and the accuracy of what you send to your investors.
3.Your account
You need an account to use FundFlow, and you are responsible for keeping its credentials secure and for what is done under it. You must give accurate registration details and keep them current. You may not use the service unlawfully, attempt to access another organisation’s data, or interfere with how the service runs for anyone else.
4.Trial and fees
New funds start with a free trial period of 30 days. No payment details are collected at signup. Fees are €149 per fund per month or €1,428 per fund per year, excluding VAT, and are charged per fund rather than per user. Payment collection is not yet automated in the product: if you continue past the trial we will arrange invoicing with you directly. We will always tell you before charging you anything, and we will give you at least 30 days' notice before changing a price you are already paying.
5.Ending it
You can stop using FundFlow at any time by telling us, and you can ask us to delete your data. We may suspend or end an account that breaches these terms, that is used unlawfully, or for which agreed fees remain unpaid after we have asked. If we end the service itself, we will give you reasonable notice and a way to get your data out.
6.Your data
Your fund data is yours. We do not sell it, we do not use it to train anything, and we access it only when you ask us to help with something or when we must to keep the service running securely. How we handle personal data is set out in the privacy statement.
7.Availability
We work to keep FundFlow available and correct, but we do not promise a specific uptime figure on this page, and we do not offer a service-level agreement. Maintenance, third-party outages and faults can interrupt the service.
8.Liability
The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, or loss arising from figures you published without checking them. Where we are liable, our total liability in any twelve-month period is limited to the fees you paid us in that period. Nothing here limits liability that cannot lawfully be limited, including for intent or gross negligence.
9.Changes to these terms
We may update these terms. If a change materially affects you we will tell you by email or in the application before it takes effect. Continuing to use FundFlow after that means you accept the updated terms.
10.Law and disputes
Dutch law applies. Disputes we cannot resolve between us go to the competent court in the Netherlands.